Privacy Policy

Privacy Policy

Last updated: August 2026

At BZZD (bzzd.co.uk), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal identification information – name, email address, phone number, billing and shipping address
  • Payment information – processed securely via our payment provider (we do not store card details)
  • Device and usage data – IP address, browser type, pages visited, and referring URLs
  • Communications – any messages you send us via email or contact forms

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Improve our website and shopping experience
  • Send marketing emails (only if you have opted in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our website and fulfilling orders, including:

  • Payment processors (e.g. Shopify Payments, Stripe)
  • Shipping and logistics providers
  • Email marketing platforms (if applicable)
  • Analytics providers (e.g. Google Analytics)

All third parties are required to keep your information confidential and use it only for the purposes we specify.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website.

5. Your Rights (UK GDPR)

As a UK resident, you have the following rights regarding your personal data:

  • Right to access – request a copy of the data we hold about you
  • Right to rectification – ask us to correct inaccurate data
  • Right to erasure – request deletion of your personal data
  • Right to restrict processing – ask us to limit how we use your data
  • Right to data portability – receive your data in a portable format
  • Right to object – object to certain types of processing, including direct marketing

To exercise any of these rights, please contact us at the details below.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for up to 7 years for accounting and legal compliance purposes.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website is hosted on Shopify, which maintains industry-standard security practices.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

BZZD
Website: bzzd.co.uk
Facebook Page BZZD

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.